My unit works fine but I can not update the unit.

When I try to register the unit, the internet site informs me that the unit is already registered.

I clicked on the "forgotten ID" button, and found that my serial number is owned to another e,ail address, so is there two units with the same serial number ?

How can I update my unit

Many thanks in advance for your help.

 hi, many thanks for your help. All is OK now. I am able to update the unit, with no problems.